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Visa USA website La-Z-Link Handling billing errors - If your billing statement is incorrect, or if you want more information about a transaction, write to the address shown on your statement. Typically, you will need to include your name, account number, transaction number, amount, date of purchase, and an explanation of why you believe the charge is an error. Your card issuer may require additional information to process your request. Generally, issuers require cardholders to dispute any charge within 60 days after the date of the statement on which the error appeared. Check your cardholder agreement and billing statement for more information.
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